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If you are not satisfied with an item that you purchased, in-store or online, Golf Town Limited offers a 30 day return / exchange policy on all new or unused product in resalable condition.

Pre-owned and Demo golf clubs may be exchanged within seven (7) days of purchase, for similar product only, provided they are in the same condition as when they were purchased.

All purchases made in store, must be returned to a Golf Town store and the original receipt is required for all returns or exchanges.

All online purchases can either be returned at any local Golf Town store OR shipped back to one of two Golf Town Returns Processing Centers (see below). Shipping will not be provided and the original shipping charge will not be refunded.

A printout of the e-mail order confirmation is required to process the return in-store. Please Note: the original shipping charge will not be refunded.

For all items being returned:


  • Items must be in their original packaging
  • Unopened
  • With all original tags/tickets attached
  • In new condition, with all original parts, manuals, and accessories
  • Unused and unworn, as applicable.
  • Items are subject to verification of integrity before being accepted for a refund or exchange.
  • For health and hygiene reasons, all sales of socks, swimwear, and undergarments are final and are not eligible for return or exchange.

  • Returns involving a manufacturer's warranty or satisfaction guarantee rely solely upon the discretion of the original product manufacturer.

    The following items may not be returned:
    1. Custom orders 2. Personalized items, 3. Undergarments, 4. Technology (GPS, Rangefinders) if used or registered with the manufacturer.

    Golf Town Returns Processing Centers

    Any items purchases online, can also be returned by mailing the items to a Golf Town Returns Processing Center. All deliveries must be paid in advance, COD deliveries will not be accepted.


    Returns processing center 516

    1635 Victoria Street East

    Unit A14

    Whitby, ON

    L1N 9W4

    Returns processing center 523

    13635 St. Albert Trail NW

    Edmonton, AB

    T5L 5E7